Shipping and returns
Shipping is only with our logistics partner DHL. We process and ship the orders during our normal business hours. These are Monday through Friday from 08:00 (CET) to 18:00 (CET) (except on public holidays). We offer free standard shipping on orders over 100 EUR in Europe and free standard shipping on US orders over 150 EUR. Otherwise the shipping fee is 4.15 EUR (within Germany) or 15 EUR for all other countries.
Upon confirmation of payment your item will be processed for shipment within 1-2 business days. A tracking code will be issued to the email you registered with.
We will not be held responsible for lost goods if an incorrect shipping address is provided. Should your package not show up, or arrive damaged, please contact us at: firstname.lastname@example.org
Returns – for whatever reason – that’s how you do it
We regret that we are currently only able to offer free returns for orders within Germany.
Information about the retoure
You have 100 days to try and test your ASPERIAR RINGS at home. He doesn’t fit or suit you? Within this period you can send the rings back to us (ASPERIAR UG (haftungsbeschränkt), Domstraße 66, DE-50668 Köln). Please let us know why you don’t want your baddies.The money will be refunded to you after checking the return to the chosen payment method at the time of purchase. The processing time usually takes about 14 days.
When trying on, treat our baddies carefully. Note that we only accept returns where the rings are in mint, unworn and clean condition! Return the goods in their original packaging.